Pada ajang tersebut Bank BTN memborong 12 penghargaan termasuk penghargaan tertinggi pada kategori KBMI 3 yaitu The Best KBMI 3 Bank in Satisfaction, Loyalty, & Engagement 2024. Ditambah dengan 11 penghargaan lainnya, yaitu The Best KBMI 3 Bank in Brand Interactivity, The Best KBMI 3 Bank in Customer Loyalty, The Strongest Customer Engagement KBMI 3 Bank, The Best KBMI 3 Bank in Satisfaction Index, The Most Satisfying KBMI 3 Bank in Teller Service, The Most Satisfying KBMI 3 Bank in Customer Service, The Most Satisfying KBMI 3 Bank in ATM Service, The Most Satisfying KBMI 3 Bank in Services, The 2nd Best KBMI 3 Bank in Marketing Engagement, The 2nd Most Satisfying KBMI 3 Bank in Branch Office dan The 3rd Most Satisfying KBMI 3 Bank in Mobile Banking.
